Adult Services Training Academy
Advanced Courses
Advanced courses are developed in both the in-person and eLearning modalities. These trainings are intended for advanced level Adult Protective Services workers and their MDT partners (e.g. public guardians, public health nurses working with the elderly, mental health professionals, etc.).
Registration Instructions
You only need to register if you have never taken an eLearning with us in the past.
- To ensure accurate recording of your APS E-Learning completions, please register using your County Email address. Click on the Register for E-Learning link below.
- Within one business day, you will receive an email containing your login credentials for our Cybertrain Learning Management System (LMS), granting you access to our catalog of APS E-Learning courses.
- A short walkthrough video will be attached to this email. Please review the information in the video to log in to the LMS and get started with your training.
- If you have any questions regarding the registration of your account, please feel
free to contact Damian Lee at dlee18@mail.fresnostate.edu or
Kyler Beck at kylerb@mail.fresnostate.edu.
If you require an updated transcript of the APS courses you have completed, kindly reach out to Cynthia Rodriguez at cynthia@mail.fresnostate.edu.
Please note that student transcripts will only be provided directly to the individual worker. If you are a supervisor seeking a transcript for a worker, please advise the worker to request their transcript directly from us. They may choose to share it with you at their own discretion.
Class Description: This course is designed to help APS workers explore the natural dynamics that occur at case closure, and the factors to consider in their decision making process. You will learn how to recognize common feelings both you and your client may experience at the time of closure and their impact on the case closure process, and how to identify criteria and conditions that indicate appropriateness or inappropriateness of closing an APS case. You will also apply an essential case closure checklist to case studies.
Course Description: In this 90-minute interactive eLearning, Adult Protective Services professionals will learn the definitions of sexual orientation and gender identity, and briefly learn the different types of sexual orientations and gender identities people have. They will be guided through a brief history of significant milestones that impact the LGBTQ+ community today. Finally, they will learn the importance of asking inclusive demographic questions, along with techniques to facilitate the discussion.
Course Description: Interviewing alleged perpetrators is a key part of conducting an APS investigation. This interactive and challenging training course is designed to enhance the APS professional’s ability to effectively interview alleged perpetrators. Full of experiential learning, it will include reminders about basic aspects of alleged perpetrator interviews as well as more advanced topics such as exploring defenses, cultural considerations when interviewing alleged perpetrators, addressing volatility, and creating an environment for disclosure and problem solving.
eLearning: An important part of the APS investigation is your ability to interview alleged perpetrators. What you learn in the interview may affect your assessment of client risk, change your understanding of a situation, guide your determination about what services may be helpful, and ultimately, may impact your finding about the allegation. Whether you are an experienced and natural interviewer or someone just getting started with concerns about making a mistake, this 90 min online training will help you better prepare for the interview, thereby increasing your confidence and boosting your investigative and interviewing skills.
Class description:
In the state of California, certain professions are legally obligated to report elder
and dependent adult abuse.
This course aims to educate participants on their reporting responsibilities, including
when and where
to report suspected abuse or neglect. Additionally, the course will inform participants
of what they can expect after filing a report.
Learning Objectives:
1. Recognize the responsibilities entailed in being a mandated reporter.
2. Identify indicators suggestive of elder and dependent adult abuse or neglect in
accordance with California legislation.
3. Identify the appropriate time, method and location for reporting suspected instances
of abuse or neglect, considering the specific circumstances.
4. Outline the actions that investigating agencies are permitted or restricted from
taking following your report.
Class Description: Assessing and determining whether clients have the ability to make informed decisions about their situations and care is one of the greatest challenges faced by APS professionals. This course will help you screen for your clients’ ability to make decisions by helping you tailor your interview questions to identify the factors that affect decision-making ability. It will also help provide an understanding of the uses and limitations of the tools available for screening decision-making ability, and the value and purpose of a formal capacity evaluation done by a clinical professional.
In this course, we will define conservatorship, describe the different types of conservatorship, and explore the unique roles of the APS professional and the Public Guardian as they relate to making referrals for conservatorship and collaborating on shared cases. We’ll also provide some case scenarios too so that you can practice what you have learned.
Course Description: Many APS professionals have had cases where clients seem to have been manipulated to give away their assets or agree to risky investments which were not in their best interest. Undue influence is complex and can be challenging as it’s often a process and not a single event, which can make it difficult to identify, investigate, and document.
eLearning: In this 90 minute eLearning, participants will learn what undue influence is, common tactics used by influencers, the relationship between consent and undue influence, some suggestions for investigating and documenting cases of undue influence, and how partnering with other systems and agencies can help reduce client risk and mitigate the undue influence and its effects.