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Adult Services Training Academy

Adult Protective Services

This video series provides APS social workers with several tips and strategies for effectively serving the APS community. Featured in this series are APS social workers, trainers and legal experts with experience serving both rural and urban California counties.

Video Series

Developed in conjunction with The Nebraska Medical Center following guidelines provided by The Centers for Disease Control (CDC), Proper use of Healthcare Personal Protective Equipment (PPE) describes the correct donning and doffing sequences of recommended equipment.

This short clip can be used as a training tool for APS professional’s own safety when conducting home visits. It addresses ways for APS professionals to assess safety concerns that are common in the field. Use this video to incorporate discussions about safety within your APS programs.

This training video will walk APS professionals through best practices when interviewing an Alleged Perpetrator during a financial abuse investigation.

Supervisors and learning facilitators can use this new Financial Abuse, Alleged Perpetrator Interview Video Discussion Guide to facilitate conversations, encourage critical thinking, and enhance investigation skills with staff conducting home visits with clients and interviewing alleged perpetrators.  

Thank you to our Subject Matter Expert (SME), Quatana Hodges, MPA for developing the curriculum and to APSWI Workforce Development Specialist, Amy Waszak, for coordinating this project.

This training video is designed to support APS professionals in building their confidence and ability to interview an Alleged Perpetrator.

An overview of the courtroom basics and a look at what social workers can do to be successful when testifying in court.

A look at ways in which social workers can empower clients to advocate for themselves, reduce harm, promote quality of life and decrease high risk behaviors.

This video explores the dynamics of undue influence, as well as strategies for effective interventions in Adult Protective Services.

Explore strategies for building a trusting relationship with clients that are difficult to engage, ethical dilemmas faced with such clients, and the scope of statutory authority for working with resistive clients.

In this 17 minute video, viewers will observe an APS Profressional meeting with their supervisor to discuss a recent interview with their client.

In this 9 minute video, viewers will observe an APS professional demonstrating one example of how demographics can be discussed.


Video Discussion Guide Asking Inclusive Demographic Questions

Risk assessment is a critical part of the work of APS for all cases. The first video of a two part video series, demonstrates a situation where the APS professional conducts an initial risk assessment with a person who is reported to be experiencing self-neglect and financial exploitation. The video demonstrates one example of the necessary skills for risk assessment including rapport building, active listening, observation, and effective questioning. In this second video of a two-part video series, an APS professional conducts a follow-up interview and second assessment of the person's risk after protective services have been initiated for someone who was reported to be experiencing self-neglect and financial exploitation. Viewers will observe an APS professional demonstrating one example of how a risk assessment follow up visit can be conducted.

Thank you to our Subject Matter Expert, Rachel Vo, MSW for developing the scripts and to NAPSA’s Education and Development Committee for additional input; and to Kat Preston-Wager for coordinating this project.


Risk Assessment Video Facilitator Guide
Disclaimer: The National Adult Protective Services Training Center is operated by the National Adult Protective Services Association (NAPSA) ( and is supported by the Administration for Community Living (ACL) (, U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $2,002,806 with 75% funded by ACL/HHS and $505,806 and 25% funded by non-government sources. The contents are those of the authors and do not necessarily represent the official views of, nor an endorsement by, ACL/HHS or the U.S. Government. 

In this 16 min video, viewers will witness a "how to" as the APS professional uses best practices and Core Competency Training for a successful first home-visit. Developed by Adult Protective Services Workforce Innovations (APSWI).

Successful Initial Home Visit, Self-Neglect Discussion Guide