Augmentation/Support of County Child Welfare Automation Efforts (CWS/CMS)

CWS/CMS Training

• Hands on Computer Training
• Instructor Driven
• Standard Curriculum
• Written Training Material
• New User Classes
• Custom classes to County Specifications
• Using Scenario Manager in the "Live" application

CWS/CMS Support

• Business Process Reengineering
• Assisting Counties in Determining Accuracy of Reports
• Needs Assessment
• Developing Custom Curriculum
• Customized Training Guides
• Small Group Instruction using Actual Cases
• Trainer Development
• Application Troubleshooting

For other support at county request, contact:
Terry Luna, CWS/CMS Specialist
559-278-5757 Phone
559-278-7229 Fax
E-Mail: terril@csufresno.edu