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Central California Training Academy

Augmentation/Support of County Child Welfare Automation Efforts (CWS/CMS)

CWS/CMS Training

  • Hands on Computer Training
  • Instructor Driven
  • Standard Curriculum
  • Written Training Material
  • New User Classes
  • Custom classes to County Specifications
  • Using Scenario Manager in the "Live" application

CWS/CMS Support

  • Business Process Reengineering
  • Assisting Counties in Determining Accuracy of Reports
  • Needs Assessment
  • Developing Custom Curriculum
  • Customized Training Guides
  • Small Group Instruction using Actual Cases
  • Trainer Development
  • Application Troubleshooting

For other support at county request, contact:
Terry Luna, CWS/CMS Specialist
559-278-5757 Phone
559-278-7229 Fax
E-Mail: terril@csufresno.edu